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  1. #1
    ErFish is offline Public Member
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    Default 888 Affiliates (UFFILIATES) concern - Be careful! (Partially solved)

    Hello,

    First of all, I have been as an affiliate of luckyacepoker for many years via platiniumaffiliates, i had an account manager, and i could discuss with them at anytime %, promotions etc. I have never had any problems with them. I have generated over the years six figures of net profit to its poker site.

    This year 888 affiliates took the control (its website is uffiliates.com) so i have been working for them for 2 months now, first month i generated a comission of 9000$

    In Februrary i should have get over 10000$, but three days ago they modified all the data (everysingle day`s comission has been modified) and now they say is not even 4000$.

    Also since february I am being stolen some players i send them one who has already played a lot and he does not appear in ay report.

    I have the handhistory and account information of all my players (as they are part of a pokerschool I have), also the information from released bonuses (amount and date)


    I am simply getting robbed here, maybe they think that as regulation is arriving to Spain, some of my players wont play anymore and they have the right to steel my money!

    First i write them hoping it is a database error, I ask them to check the back up files, because any company have them (even the smallest ones). I get no answer for this and they resend me the MODIFIED data in his site saying bonuses of my players have slashed my comission (they must think I am stupid)

    Be very careful with these guys as they dont hesitate to modify all your data and steal your money.

    Also I advise to anypoker player or bettors to withdraw the money from this site, as obviously it is a safe place anymore.

    I have been trying to get a decent chat bya phone, msn or skype with them but it is impossible i just get an email from time to time, once they took 3 days to reply.

    Their support via skype is dreadful, they dont have any info, they can just resend the stuff to other departments who anwser via e-mail. Even when they are online and i log in they simply log out... unreal.

    If u want to cantact me my Skype is alberttinhog

    PD_ Btw in this months comission i am getting robbed more than 300$ from day 1 so I guess its their strategy with their spanish affiliates as they think we are not useful/valuable anymore.

    Also i know of a player that has registered via my site, and does not appear in the reports, i know his nickname when he registered and his realy name, I ask them to retrack the player or where is that player... like always no answer.
    Last edited by ErFish; 6 March 2012 at 11:21 am.

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    grem (12 August 2012), lots0 (11 March 2012), oc+ (6 March 2012)

  3. #2
    ErFish is offline Public Member
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    This guys from 888affliates are awesome, check the number of different responses in a week. They are varying their responses as i send them small part of the data I have

    1 All my data is wrong
    2
    Hi xxxx,

    I have just got another email that you had a player who deposited $500, played with the money, lost the money, and then voided the transaction (so committed fraud).
    As a result, it created a negative of $500 which is shared (as the revenue share formula stipulates). The player was blocked but the cost of the fraud he committed is shared by both 888 and you, the affiliate.

    Noa

    3 Third e-mail with the proof of they stated above in a funny excel file

    4
    Dear XXXX,

    Please be advised that after doing some further checks, we now understand the discrepancy of what you see. In order to properly explain, we need to go back to the topic of Spanish regulation.

    As of September 1st, 2011, 888 is paying tax over Spanish traffic.
    Since you elected to work under rev-share, you share the cost and the revenues that 888 incur.
    Part of the rev-share formula includes a deduction of taxes to compensate for what we have to pay the Spanish regulators.

    The calculation of the Spanish tax was added to the revenue share formula but unfortunately, it was defined incorrectly. Instead of deducting the cost of the tax from total revenues earned, the formula ADDED the total amount that should have been deducted.

    This means money that was not yours to earn was incorrectly added to your final invoice.

    We made a correction to this formula during the last week in February. When the correction was made, it retroactively corrected all of February’s revenue, which means you started seeing the correct revenue, which was less than what you saw before.

    In other words, until now you received money that should not have received due to an incorrect definition of the revenue share formula.
    We have fixed this issue, but it means we must claim money that was paid to you which should not have been paid.

    This explains the discrepancy between what you saw, and what you see now.

    Further to that—when we calculate the revenues paid to you back from September 2011, we see that we overpaid by $8,750 for the period of Sep 1st 2011 to Jan 31st 2012. This means that instead of deducting $4375 in taxation from the formula, we added it instead.
    The $8,750 will be deducted from your affiliate payment for February revenues.

    We are here for any questions (in Spanish or in English, whichever you prefer)
    Support

    Regards,
    Uffilaites


    By the way in september of 2011 i was working for platinium affiliates, i started working for 888affliates in Jan 2011...

    About the untracked player i didnt receive any info, also as soon as i log in skype they disconnect and i have not been able to get a chat with them in days.
    Last edited by ErFish; 6 March 2012 at 12:15 pm.

  4. #3
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    The calculation of the Spanish tax was added to the revenue share formula but unfortunately, it was defined incorrectly. Instead of deducting the cost of the tax from total revenues earned, the formula ADDED the total amount that should have been deducted.


    And, of course, Uffiliates sent out an email to all affiliates letting them know of this error as soon as they were aware of it, right? They didn't? Hmm...quelle surprise!!!?

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  6. #4
    ErFish is offline Public Member
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    haha, how could u know they didnt send any e-mail lettting me know ...

    I have sent them an e-mail with the following questions, i am looking forward to their reply!

    1 Why I didnt receive any mail informing me that measure was going to be taken?
    2 I started working for 888 in January 2012, why should i be paying sept 2011?
    3 What is the exact formula behind?
    4 Why is still affectig me in the march calculations?
    5 Where can I read about this forumula on ur website?
    6 Why everyone on ur team was unaware of this? Even the spanish poker account manager?
    7 Why i receive a different excuse everytime I receive an e-mail from you?
    8 What happenned to my untracked player that i sent all the info about in the previous mail?

    I will keep u updated

  7. #5
    ErFish is offline Public Member
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    BTW,

    I have checked their terms and conditions and they dont say anything about the Spanish tax was added to the revenue share formula. Btw, i have just downloaded their terms and conditions if someone is interested in it they can check it on the site. If they prefer i can send them a private message with it.

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    ErFish is offline Public Member
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    And one more funny thing I notice in their e-mail,


    As of September 1st, 2011, 888 is paying tax over Spanish traffic.


    This is simply false, spanish regulated market has not started yet (so no one is paying a tax over spanish traffic) , it will start like in four or five weeks, in sept 2011 there was not even a serious proyect of law!!

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    I never had problems with 888 and they replied to all my emails. They contacted me recently telling me they are unable to send me the payment to MB and give them another method payment.

    The bad thing is they don't want to give me a better rs deal. I still make some decent money sometime but don't care to much as I only send them some low traffic. It's extra money for beer

    One thing that any affiliate should know. If you don't have access to stats by player, to see your players nickname and other stats, the aff program can anytime steal your players, like it happened to me few years ago with aff utd (check my post here)

    Any aff program can steal at any time any player from you if you don't have detailed stats.

  10. #8
    ErFish is offline Public Member
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    Some of the problems are solved, they had some data wrong and they will modify it to where my comission should be. The untracked player remains still uncertain.

    I will update this when I get teh Feb comission, which should arrive around 15th march., hopefully the untracked player issue is solved by then.

  11. #9
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    Quote Originally Posted by infopoker View Post
    I never had problems with 888 and they replied to all my emails. They contacted me recently telling me they are unable to send me the payment to MB and give them another method payment.

    The bad thing is they don't want to give me a better rs deal. I still make some decent money sometime but don't care to much as I only send them some low traffic. It's extra money for beer

    One thing that any affiliate should know. If you don't have access to stats by player, to see your players nickname and other stats, the aff program can anytime steal your players, like it happened to me few years ago with aff utd (check my post here)

    Any aff program can steal at any time any player from you if you don't have detailed stats.


    Is it appropriate to ask for a few 'reliable' casinos that provide these detail types of player stats?

    The problems that ErFish has experienced is a 'wake up' call for me.

    I'm really tired of not knowing if I am being treated fairly.
    I've got to watch everyone more carefully and get my act together.
    Casino Miscreants - message me to add or remove your blacklist link here (free) (no reciprocal link expected or requested - free means free) { I just hate people that cheat)

  12. #10
    ErFish is offline Public Member
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    Untracked player issue is now solved.

    So if the February payment is the expected one everything will be back to normal.

  13. #11
    ErFish is offline Public Member
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    The February payment was expected for the 15th March, but i havent received the money yet. I will update in 4-5 days again, everything was solved on paper, but things never go the easy way...


    Has anyone received the payment from 888 this month?

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    I do not expect much of a casino that demonstrably inhibits players because they have won too much.

    Defense

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    Quote Originally Posted by ErFish View Post
    This guys from 888affliates are awesome...
    Same here - commision just dissapeared today.

    Edit...
    Ps Now i see correct stats - strange ...
    Last edited by mickey417; 28 March 2012 at 10:35 am.

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    It is funny coming across this thread as I am currently waiting for a response from uffiliates regarding a player that disappeared 4 days before the end of the month, with no details in the stats that suggest a big winner. I have been told that someone will contact me Monday to explain what is going on (why the wait!). I will report back on what they say. If it was a chargeback then why didn't they just tell me straight away, all seems a bit suspicious.

  17. #15
    ErFish is offline Public Member
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    This affiliate site is ... judge by yourselfs
    i was supoosed to reveive a 1600$ payment for Feb (instead of 4000$ beacuse of the spanish tax) they are actually paying since may 2011 but since i am working with them only since january and after dozens of e-mails they agreed. Unreal it takes such a huge effort for that. They REALLY WANT TO MAKE U SWEAT for every dollar.

    Well, finally i received 0$, in fact i owe them 50$ because of the law! My players have generated 10000$ GGR according to their stats (and mine). After many days i finally get the answer, they thought they had jan tax in that 1600$ payment, but they hadnt. That may be true but the tratment is as Painful as it gets.

    Well after checking their exact formula (which is not in the terms and conditions) and which they have modified without even letting me know. I coame to the conclusion that its almost impossible to make any money

    i read the whole spanish law http://www.boe.es/boe/dias/2011/05/2...-2011-9280.pdf
    article 48

    it states clearly that they are paying on net winnings not on GGR (the difference is simply HUGE), so i email them,

    Today i received this mail

    Hi Alberto,

    I don’t have the official letter from our legal department just yet; hopefully I will have it soon. But anyway you should know that I checked this issue and we are paying the taxes to Spain from the GGR and this is how it’s deducted from you as well.

    It’s incorrect to say that we pay of the net winnings as we pay 30% from total Rakes & Fees

    I will send you an official letter when I have it

    Noa



    Another vague response. thats all u get from them no money and vagues responses without any argument. They try to wear you down and take your money.


    thats the real story of 888 affiliates

    PLease read the whole posts from me, its simply unreal what they do and what methods they use.
    Last edited by ErFish; 3 April 2012 at 1:16 pm.

  18. #16
    ErFish is offline Public Member
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    The more u read them the more funny they are, i sent them the law, and a lady says she has "checked" when she does not even speak spanish!. She of course does not mention any sources, while my source is the spanish law which is avaiable for anyone in the BOE (Official Spanish State Bulletin)

    I translate her mail like this.... hey, i dont really care what the law says, we are going to steal your money
    Last edited by ErFish; 1 April 2012 at 7:45 am.

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    ErFish is offline Public Member
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    I dont know which mod modified the title, it is an error this is not a tracking issue...its a Scam issue

  20. #18
    ErFish is offline Public Member
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    More fun from UFFILIATES

    Hi Alberto,

    This is the formal explanation I received from our legal department:

    We are paying and charging tax according to the following formula:

    Casino & Sport Games; (Bet-wins)*%Tax
    Poker; (Rake + Fee)*%Tax

    And that there is no reference in the law to the bonuses issue

    Noa

    _____________________-


    I write them the law, where it states clearly the they are paying on net winnings and i receive no law, no nothing, just an absurd forumula, saying that in the net winnings which they are being charged for are not included bonuses. Net=Gross according to them.

    Be careful, the currently 888 affiliates (UFFILIATES) is managed by robbers, they will take your money without any hesitation (without informing you, and they will not even bother to modify their terms and conditions to do so), and they will put any kind of excuse.
    Last edited by ErFish; 3 April 2012 at 1:15 pm.

  21. #19
    ErFish is offline Public Member
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    Quote Originally Posted by brean78 View Post
    It is funny coming across this thread as I am currently waiting for a response from uffiliates regarding a player that disappeared 4 days before the end of the month, with no details in the stats that suggest a big winner. I have been told that someone will contact me Monday to explain what is going on (why the wait!). I will report back on what they say. If it was a chargeback then why didn't they just tell me straight away, all seems a bit suspicious.
    Any news?

  22. #20
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    Hello,

    I can see I'm not the only one who has an issue with Uffiliates.com...

    Their website doesn't show my statistics, it sounds like they don't track my traffic. I have sent 2 e-mails and haven't got a single reply so far. I've tried to join them by phone but all I get is the answering machine...

    I'm not able to get their skype ID, can someone share it with me?

    Best regards,
    Amar
    Last edited by betcomparative; 24 May 2012 at 6:04 am.

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