Can affiliates request docs to check chargebacks ?

[GCG]

I just want to know if programs can be requested for some proof to check if the charge backs are 4 real.

I had 2 charge backs for $400+ with Starpartner......(August+September)

?

[justbookies]

I can't answer your query directly, though I doubt they will provide this information as it would surely also have client card details etc. I know nothing about starpartner either. What I would say is that chargebacks do unfortunately occur. When I was involved as an operator rather than an affiliate chargebacks were a regular occurrence and, although that was a long time ago now, I know nothing has changed. It is so easy for a player to charge back. Also, if a player charges back then he will charge back all his transactions to that casino / sportsbook because he will be denying knowledge of any of them. If he goes that route he can't just charge back one out of say ten transactions because that would undermine his case. He is claiming no recognition of the company that was paid. So all ten (for example) would be charged back and they may be over many months. Just be aware they do happen to every operator and because of their nature if you get one you are actually likely to get more than one.

[F-L-C]

I don't think you can request anything because of data protection etc but as justbookies said, they suck but they do happen

[mojo]

I can't answer your query directly, though I doubt they will provide this information as it would surely also have client card details etc. I know nothing about starpartner either. What I would say is that chargebacks do unfortunately occur. When I was involved as an operator rather than an affiliate chargebacks were a regular occurrence and, although that was a long time ago now, I know nothing has changed. It is so easy for a player to charge back. Also, if a player charges back then he will charge back all his transactions to that casino / sportsbook because he will be denying knowledge of any of them. If he goes that route he can't just charge back one out of say ten transactions because that would undermine his case. He is claiming no recognition of the company that was paid. So all ten (for example) would be charged back and they may be over many months. Just be aware they do happen to every operator and because of their nature if you get one you are actually likely to get more than one.

I agree that chargebacks happen. As someone who was an operator, I would like to ask you if it is posible to create a chargeback in an affilate's stats before it happens? In other words, who applies a chargeback to an affiliate account? Is it on the software or the program?

[justbookies]

I agree that chargebacks happen. As someone who was an operator, I would like to ask you if it is posible to create a chargeback in an affilate's stats before it happens? In other words, who applies a chargeback to an affiliate account? Is it on the software or the program?

Hard to answer without personal knowledge of the software they are using, but a chargeback is surely always a manual adjustment inputted into the software to reflect on the affiliate stats. If you are asking if any operator can cook the books dishonestly with false chargebacks then your guess is as good as mine. But my guess would always be 'yes they can.'