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  1. #1
    SlotMonster's Avatar
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    Thumbs down Casinodeal.com requesting players data from a casino?

    NOTE: there are similar threads on AGD and Casinomeister forums.

    Sorry if I posted it in the wrong thread.

    Recently I was contacted by a guy who named himself as Shawn Elliott from casinodeal . com, who wanted to be our affiliate. As our Aff Program just launched and there are only few affiliates registered, I was very glad that someone else wanted to register, but was a bit confused by Shawn's statement that they are very reputable website and were in the business since 1999, because I've nerver heard about them.

    I had a call with Shawn about our possible deal (can be provided as per request, my Skype recorded it automatically), and being an affiliate myself in the past, I was...like... when I heard this:

    - after many words about how trusted they are, and for how long they were in the business, Shawn claimed that after we "sign a contract" we will have to provide him with data about all players affiliated by Casinodeal, including player's First, Last Name, emails and phone numbers, and if they have, or have not made a deposit. (other stuff like a "fixed upfront payment" and "be the first in payment queue" is not unusual for affiliate business, I guess). He said that he need the details is to "contact them to make sure they are satisfied".

    So I did a little search in web archives, investigated a website and their forum (with only few posts in it, since 1999...hmmmm). From what I see, the domain was sold few times, and the last record I found was from September 17th, 2010.

    Shawn also claimed that they are on top positions in Google, so I also did a little search: http://www.semrush.com/search.php?q=...deal.com&db=us

    I also did a backlinks search, and most of them are from Google blogs: http://www.google.ru/search?safe=off...A&lr=&aq=f&oq=

    So, basing on my research, casinodeal is not a brand, like Casinomeister, GPWA, AGD etc, it's nothing but just trusted domain bought maybe a year ago.

    But the main question is: how it's possible to request players' details (which is enough to build a database and then maybe use it or sell it to another casino). I see many casinos on their website (even few accredited ones) and it's hard to believe that any of them agreed to provide players' data, which is in clear breach with data protection rules.

    Any thoughts?

  2. #2
    Topboss is offline Private Member
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    I think this guy is just taking a fat chance, and if I were you I would walk away.
    No casino in their right mind would give affiliates this sort of information ( although I wish they would )
    I am pretty sure that if he has reputable casinos on his site - they would not have given him that sort of info.

    An affiliate / casino relationship should be built on trust, and it sounds right off pat that this guy is already dicey - the fixed upfront payment worries me too - because if an affiliate has been going since 1999 as he claims - he should be confident that he can deliver players based on rev share or even CPA deals - he shouldn't need a fixed payment upfront.

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  4. #3
    theGman is offline Public Member
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    For White Listed Casinos in the UK it is illegal to divulge player info and most Casinos worth their salt would not do it as Topboss has pointed out. He is taking a big chance .

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  6. #4
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    I agree with Heather on this one too....I doubt anyone would be providing this info, and if they are they should stop immediately....

    This could be a negotiation tactict also, when you refuse that particular data, they may say "Well then we will need x% more" or something similar...

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    Christoff is offline Public Member
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    There is no way any decent operator can do this - most affiliate managers/departments don't even have access to this data anyhow.

  8. #6
    CasinoSeoGuru is offline New Member
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    Hi Viktar from BigCasino and Viaden,

    Apparently, after Shawn has spoken to your team, seems to be like your communication barrier is the root cause of your complete misunderstanding of everything.

    First of all, we have all the information of every single player we send to casinos. We have a rewards program and we told you that we will need to CONFIRM the deposits with you (meaning we HAVE the data) in order for you to confirm that deposit so we can give our member his points.

    On another point, we have a full call center department for customer service and support on third party casinos for our members. All we asked you was to confirm current active players with us so we can both work on supporting the players and making sure they do not get any run around.

    As for your "investigation", we have been in the casino industry for over 13 years now, perhaps you did not understand everything Shawn told you in your 35 minutes long conversation as we did listen back through the call center audio and it really does seem like your English was not up to par, irony that you only accept UK players.

    Last point, we contacted your CEO and other colleagues and they have asked us to hold on our reply on public forums in order to check what was going on first. As we did not hear back from them and you are starting to post everywhere, we need to reply to the community.

    Funny thing how every casino loves what we are doing for the player community out there except for you. We are not trying to hide behind anything or work up a huge list to sell like you pretend. We are an honest operation and as far as I can see we have the MOST point of contacts out of any AFFILIATE OR CASINO OUT THERE. We offer TOLL FREE PHONE, LIVE CHAT, EMAIL, TICKET & FORUMS player support. If we were to hide behind something, wouldn't that go against it????

    Our goal and mission remains the same as mentioned on our website. We are HERE for the PLAYERS.

    If you DO NOT want to be part of the program, then you can opt out. There is no reason to start posting all sorts of false pretensions if the problem is your English in the first place.

  9. #7
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    Lazouche, According to Alexa and Compete you are nowhere to be found. Also your first news release is a few months ago, thats when you added most of the "approved" casinos on your site. Are you sure you exist for 12 years?

  10. #8
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    The guys from casinodeal appear to be quite professional with their spam. My mailboxes just got flooded by them, advertising dodgy online casinos en mass.

  11. #9
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    Quote Originally Posted by topboss View Post
    right off pat that this guy is already dicey - the fixed upfront payment worries me too - because if an affiliate has been going since 1999 as he claims - he should be confident that he can deliver players based on rev share or even CPA deals - he shouldn't need a fixed payment upfront.
    Interestingly i can say for a fact - as i picked up a flyer at LAC - that one of the biggest names in the business does charge up front fees for premium placement. Personally i don't like this - when you're giving a top 10 it should represent the best venues for the player to play not the venues that will pay you the most - but it is happening.

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    Quote Originally Posted by thepogg View Post
    Interestingly i can say for a fact - as i picked up a flyer at LAC - that one of the biggest names in the business does charge up front fees for premium placement. Personally i don't like this - when you're giving a top 10 it should represent the best venues for the player to play not the venues that will pay you the most - but it is happening.

    ThePOGG
    It happens all the time, almost everyone has a price :/

    Also affiliates are always asking for players contact details, you should just say no and move on Viktar, its not worth a forum post imo whether it was a misunderstanding or not.

  13. #11
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    This one doesn't look like a misunderstanding to me, it looks like a scammer. What the end game is i could only make guesses at, but the 1 post reply by lazouche reeks imo....

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  14. #12
    lots0 is offline Former Public Member
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    13 years and I never heard of them.

    IMO, if it smells like a scam, it most likely is.

  15. #13
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    Just read 12 pages thread at casinomeister You will definitely have a lot of fun reading his/her replies

    The link: http://www.casinomeister.com/forums/...ta-casino.html

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    AE-Martyn is offline Former AM
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    I believe the URL has been around 12 years but the casinodeal went live in the current format mid to late 2011. Their longer term claim is all about marketing their 'authority' within the industry, which helps with getting players settled quickly and comfortable in working with them.

  17. #15
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    From what I read in that thread that you pointed up, here are some key things:

    "You have clearly not read the thread.

    So as said, we told Viktar that we will CONFIRM the NAME, EMAIL, USERNAME, DEPOSIT AMOUNT and EVERYTHING with them.

    We have never asked them to provide us with names or other information we do not already have."

    If those are true then this is too much noise for nothing.
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  18. #16
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    Have you read the whole thread already?

    So as said, we told Viktar that we will CONFIRM the NAME, EMAIL, USERNAME, DEPOSIT AMOUNT and EVERYTHING with them.

    We have never asked them to provide us with names or other information we do not already have."
    This is not true. And I still have this Skype call record...

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    Yup I have read the whole thing. If this is not true then the guy is a spammer, a liar and a scammer. Either way your business relationship with him (them) is already broken, I don't see any point of trying to deal with that site anymore.

    The statement above was his only valid point and if it's not true, nothing else to defend left. And the denial of using a Philippine SEO company, that spammed the forums around is even more shameful act than the one you have stated. At least they should have the courtesy to admit a mistake, but to deny it...
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