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  1. #1
    Jolorbeer is offline Brand New Member
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    Default Missing stats (Resolved)

    Hello, the aff. tool is not working accurate. My VIP player lost this month around 10k he even sent me screenshot, because i was curious that there is no activity and so i asked 7stars for support and to fix it, but since 2-3 weeks nothing happens. I still waiting for an answer. I mean, i have here the proof and in the aff tool it shows 0. This is impossible. It is not the first time, once i investigate more, but well, maybe other aff have the same issues.
    So can anyone please get back to me, to solve this issue. Thanks

  2. #2
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Default

    I have sent an email if you would respond to the email and maybe we can help establish better communications with the program for you.

    Rick
    Universal4

  3. #3
    Jolorbeer is offline Brand New Member
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    Default

    Mailed you, have you received all the infos?

    Quote Originally Posted by universal4 View Post
    I have sent an email if you would respond to the email and maybe we can help establish better communications with the program for you.

    Rick
    Universal4

  4. #4
    universal4's Avatar
    universal4 is offline Forum Administrator
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    Default

    Yes I have and did reach out to them on your behalf.
    Not sure if you tried the contact information here.
    https://www.gpwa.org/affiliate-program/7starspartners


    Rick
    Universal4

  5. The Following User Says Thank You to universal4 For This Useful Post:

    Cash Bonus (30 August 2025)

  6. #5
    Keiko is offline Brand New Member
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    Default

    Hello Forum,
    they have since years problems with their aff. program.It is a kind of scam what they are doing. I don't think it is a problem from Rabona,i think it is an aff. tool issue or at least 7stars did not manage to have accurate setting for the aff. tool. I have still a guy playing here, but i can confirm, that the stats not working. My guy lost around 2k and it shows 0 earnings. I already contacted Julita, but also waiting for a response.

  7. #6
    7Stars Partners is offline Sponsor Affiliate Program
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    Default Case Status: Under Review

    Once again thank you for bringing this to our attention. The case is already under review, and as always, you will be informed of the outcome through our usual channel of communication.
    With kind regards,
    Julita
    7StarsPartners

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    universal4 (1 September 2025)

  9. #7
    Jolorbeer is offline Brand New Member
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    Default

    Hello,
    the issue has been solved. Stats working now again. Thanks a lot to everybody

  10. #8
    7Stars Partners is offline Sponsor Affiliate Program
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    Default

    I am always happy to help, and for any further requests, please feel free to reach out to me directly via our usual chat. Always glad to assist.
    Warm Regards,
    Julita 7starspartners

  11. The Following User Says Thank You to 7Stars Partners For This Useful Post:

    universal4 (4 September 2025)

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