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Thread: Mr Green

  1. #21
    CCIndex's Avatar
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    Quote Originally Posted by CCIndex View Post
    We've been waiting since October. The communication has been a disaster. No information at all, just confusing emails being forwarded from one department to another. I have asked numerous times What Exactly They Need to verify my account but no replies at all. All docs etc was sent in the same day it was requested in October/November.
    I understand that problems and delays happens from time to time but one would think that a company like William Hill would at least have the manners to reply and give updates etc. And we're on a flat revshare deal!
    This has been sorted now and payments recieved. Thanks.

  2. #22
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    This is pretty not professional.

    I stopped promoting those 2 brand long ago when WH acqured Mr GReen.

    AML checks are just stupid excuses for not paying - they can add - BTC, SKrill, Neteller, Jeton or what-so-ever crypto on Earth.

    I will advise you to stay away from them.

    If you do not get payment for more that 2 months from a company , then the problem is pretty big....

    Be cautious..
    Seven times fall, eight times stand.

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  4. #23
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    Quote Originally Posted by drifter8 View Post
    This is pretty not professional.

    I stopped promoting those 2 brand long ago when WH acqured Mr GReen.

    AML checks are just stupid excuses for not paying - they can add - BTC, SKrill, Neteller, Jeton or what-so-ever crypto on Earth.

    I will advise you to stay away from them.

    If you do not get payment for more that 2 months from a company , then the problem is pretty big....

    Be cautious..
    Never had much doubt to be honest. WH is a massive organisation. What bothered me was lack of communication and updates through the process.

  5. #24
    JPT&T is offline Public Member
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    Hi Liam,

    Are we expecting to be back to normal this month? If so, do you have an expected payment date?

    Thanks

    Quote Originally Posted by LiamDyson View Post
    Hi there, just re-posting this from another thread.

    Hope you are well.

    The Payment Gateway issue is specific to Mr Affiliate (MRG) as it is an add-on for NetRefer, we now have to do Envoy payments directly with the PSP. Should be done soon so good news! Some small test payments went out yesterday. If you prefer ewallets, Skrill is intermittently working, but would fully recommend Neteller as we run them out first to expedite your payment, and is more reliable as it stands.

    William Hill as you know is on Income Access so is unaffected by this gateway removal, however, you are very correct in saying that William Hill Group (including MRG) as a whole has AML checks in line with our committment to IGRG- more information here https://bettingandgamingcouncil.com/members/igrg. This has been in place since October, so any affiliate, that has sent even just one UK NDC and been rewarded needs to be KYP (know your partner).

    Please contact your Mr Green UK Affiliate manager or email mrgaffiliateverification@willhill.com with your account ID/username and the required information to ensure that this matter is resolved swiftly.

    I would not say it's a reason to avoid sending traffic to either brands, we are always on the look out for new and old business, and are working hard on clearing any pending issues on both of the points above.

    Otherwise, ping me on Live:liam.dyson. I can check personally or refer you to my Admin team to check on the process.

    Liam. D - Head of Affiliate (International)

    KR,

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  7. #25
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    Thanks, glad to get it sorted for you there. Let me know if there is anything further I can help with. You have a direct line to me on Skype now Have a good day ahead!

  8. #26
    LiamDyson is offline Sponsor Affiliate Program
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    Hi there, I have just closed the month off yesterday in fact, and need to do a quick payment list approval. Once complete we are looking to complete by the end of the week ideally.

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