Copy of Identity for Compliance

[Pokerface]

Question: Affiliate programs are requesting copy of identify for compliance. Seems that not all are requesting and wonder if this is within their grasp or not:

from Fruity Affiliates

Affiliate Identification and Verification

In accordance with our licensing obligations stipulated by the Regulators, and as already undertaken by many other operators, we are required to ensure that we have complete information on the affiliates that we contract with.

I want to assure you that this data is not being collected for any other reason, and will be securely stored and retained in accordance with applicable law and to the highest of standards. These records will also only be viewable by our Legal and Compliance departments, together with Senior Management, as determined necessary. With that in mind, we request the following key information:

For your Company:

A copy of your certificate of incorporation/ registration;
Proof and full details of your registered office;
Details of ALL directors (see below for individual requirements);
Details of any non-director who performs a senior managerial role within the Company (see below for individual requirements); and
Details of any and all shareholder(s) who own more than 25% of the company (see below for individual requirements).

For Individuals:

A reply by email confirming the Individual’s Country of residency; and
Full name, with a copy of a valid Government-issued colour document for that individual, such as Passport, ID Card or Driver’s Licence,

If you operate under any other basis, save for a Limited Company (or similar), or as a sole trader/ individual, then please contact us immediately so that we can confirm what documents are required.”

[Triple7]

I think they do exaggerate. What especially bothers is that they do not want to give the same information to affiliates.

+ it seems that every casino is asking different documents. Why not one set of documents that's ok for complying to this bureaucratic ****?

[LukeC]

Anti money laundering regulations are vague in terms of what an operator has to do in terms of knowing its business partners; hence different operators interpret them differently, thus want different things.

[Eden]

Or perhaps different operator under different license would request differently?

[Strider1973]

A photo of an ID/passport plus some kind of proof of address (utility bill or bank statement) is pretty normal nowadays.

[Former Member 14]

What especially bothers is that they do not want to give the same information to affiliates.

Even if by your own local law it's required, they refuse.

[Cash Bonus]

A photo of an ID/passport plus some kind of proof of address (utility bill or bank statement) is pretty normal nowadays.

Yes, it seems to be the norm nowadays. It's also becoming a lot more common too.

[Triple7]

Even if by your own local law it's required, they refuse.

Yep. Their compliance guy simply comes up with an explanation that they've identified themselves to the UKGC. Like tax authorities here give a **** about UKGC.

I've identified myself also at the bank of the bank account they're paying out at. If I put up that, their "compliance manager" is simply not responding anymore.

Also, I got emails of each of their brands instead of just one mail for all their brands.

Rules are rules, but this is a bit one-way-traffic.

[GlitzyBingo]

I have just had a thought. I have been sending over driving license details and proof of address to companies to verify my details in case of account closure. However none of these companies have told me how they are safe guarding our data..

[Triple7]

I've had a few mails with this "compliance manager" of White Hat Gaming.

He couldn't tell me why they won't proof their identity to me (they're hiding behind some Curacao postbox company) and how they protect this data.

[Mattbar]

The documents needed if you are acting as a company are all publicly available any way. It would be much more uncomfortable if I had to send my own personal ID to all of these operators.

[GlitzyBingo]

The documents needed if you are acting as a company are all publicly available any way. It would be much more uncomfortable if I had to send my own personal ID to all of these operators.

I am a sole trader so its basically my photo ID and my home address..

[Triple7]

The documents needed if you are acting as a company are all publicly available any way. It would be much more uncomfortable if I had to send my own personal ID to all of these operators.

They ask for details of every director, senior manager or 25%+ shareholder. They have to deliver the same things as an individual. And when I ask them, I get nothing. While most details of my company are publicly available and while there's not much to find about their Curacao NV and not at all, how it's connected to their casino.

For your Company:

A copy of your certificate of incorporation/ registration;
Proof and full details of your registered office;
Details of ALL directors (see below for individual requirements);
Details of any non-director who performs a senior managerial role within the Company (see below for individual requirements); and
Details of any and all shareholder(s) who own more than 25% of the company (see below for individual requirements).

[Mattbar]

I've only ever had to provide directors names though, not photo ID. Although as is pointed out in this thread each brand seem to have their own rules.

I don't work with Fruity so I don't know but I've never been asked to send personal ID along with company ID. Until now it has been either one or the other.

[GlitzyBingo]

I received an email yesterday from a company asking for my passport number , driving licence, utility bill. As a sole trader in the UK I find this very intrusive as this data could be used in identity theft especially by giving out the passport number along with a driving licence photo which is usually the same as on a passport. What concerns me even more is the email does not explain how the data is used or how it is stored.

[Former Member 14]

they won't proof their identity to me

Even if by your own local law it's required, they refuse.

If KYC is a legality for UK entities to demand from customers and their B2B affiliate's businesses/company's. Then, it would also fall under UK KYC law, that the aforementioned party(s) should be provided the same documented proof.


Even though I don't promote to the UK or EU (both countries/regions are GEO IP blocked), White Hat Gaming required KYC from me too. The only reason I supplied it was to avoid having my aff account terminated.

I supplied a Driver's License, bank statement (transactions/balance blocked out), and a utility bill.
To request a copy of DL and Passport, well that seems odd indeed.

[FictionNet]

I received two requests yesterday for my personal documentation, purely for stupid UK reasons.

Neither are getting my docs.

[TheGooner]

If KYC is a legality for UK entities to demand from customers and their B2B affiliate's businesses/company's. Then, it would also fall under UK KYC law, that the aforementioned party(s) should be provided the same documented proof.

As the flow of funds is one-way from program to affiliate, the onus is on the program to validate the recipient of funds.
So ... unless affiliates are suddenly paying out money to programs ... there is no real requirement for program documents to be sent to affiliates.

Mind you - I'd love to see them - and have AM's understand the intrusion ...

[Former Member 14]

Mind you - I'd love to see them - and have AM's understand the intrusion ...

What really concerns me, as others have commented on, is what steps are taken to secure KYC personal data. It worries me because, lets face it, the industry has a woefully bad history of sharing, trading, and maybe even selling personal data of both players and affiliates.

[FictionNet]

What really concerns me, as others have commented on, is what steps are taken to secure KYC personal data. It worries me because, lets face it, the industry has a woefully bad history of sharing, trading, and maybe even selling personal data of both players and affiliates.

Yesterday, I was looking over some of the always inconsistent requirements from casinos/networks and the various docs that apparently are or are not required depending on which company or person you happen to be dealing with that day. Handing over passports, bank statements, driving licences, government IDs and in some cases ALOT more personal information, is downright dangerous. I'd rather work with every grey-market non-compliant casino than be foolish enough to send these docs and my personal information to unknown people in other countries when I KNOW for a fact that it is highly risky to put it mildly. Our industry is full of dodgepots who would not blink at using my personal data and docs against me if I decided to go to war with them online over an issue.

I would be even more insane than I already am to comply. And I will not. The rest of you can feel free to do as you choose.