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  1. #1
    MichaelCorfman's Avatar
    MichaelCorfman is offline GPWA Executive Director
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    Lightbulb New Forum for Help with Affiliate Programs

    We've created a new forum for private GPWA members to request help when a sponsor affiliate program has not responded to a request in a timely fashion.

    Normally private members can post requests for help in a sponsor program's forum, and an affiliate program representative will respond in a timely fashion. But sometimes requests fall between the cracks, and a response to resolve the issue or question that has been raised is not received in a timely fashion.

    We now have a new way to help insure this type of situation is addressed.

    When a member feels a request has not been properly addressed in a resaonable timeframe, a post can be made in the new affiliate program problem assistance forum.

    The forum is here: www.gpwa.org/forum/help-when-affiliate-program-fails-address-request-forums-below.html

    The post should include a link to the thread where the problem was originally reported, together with a brief description of the reason for the help request (e.g., the affilaite program has not responded).

    In this fashion the new forum will serve to keep a list of unresolved requests for which a response has not been received in a timely fashion.

    We will monitor this thread and try to follow-up with issues posted here with the appropriate affiliate manager. And when we (or another member here) wishes to take responsibility for following up with respect to a particular issue a posting to that effect in the thread will let everyone know that someone has taken responsibility for following up with the relevant affiliate program to try to resolve the issue.

    We encourage other members to also participate in the process. In fact, this whole new thread to monitor and track older outstanding issues was created in response to a suggestion by GPWA member GFPC. He expressed an interest in helping to moderate and resolve situations where fellow affiliates were not paid in a timely fashion by affiliate programs. Our hope is that the infrastructure we have put in place will enable us to help each other resolve older issues by having a list of issues better organized that need attention.

    Michael
    GPWA Executive Director, Casino City CEO, Friend to the Village Idiot

    Resources for Affiliates: iGamingDirectory.com, iGamingAffiliatePrograms.com, GamingMeets.com

  2. The Following 2 Users Say Thank You to MichaelCorfman For This Useful Post:

    Chalkie (19 February 2009), elgoog (20 February 2009)

  3. #2
    GFPC is offline Private Member
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    Thank you for implementing this Michael. I really think it will be good for our community here. Its a terrific addition and one that will help us all i think.

    I would like to hear how everyone else feels about it and if they think it will help!!

    cheers.

    Steve


  4. #3
    mojo's Avatar
    mojo is offline Private Member
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    Excellent Michael. I have wanted to see a place were we could all talk together on general issues with affiliate managers rather than go to the individual forums for things such as software and processor issues etc.

    A section like this in the private areas may be helpful too.

  5. #4
    Chalkie's Avatar
    Chalkie is offline Public Member
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    I think this is an excellent idea!

    Very good move and will help to safeguard a lot of peoples incomes in the long and short term too!

    I tend not to venture away from GPWA to any similiar forums anymore so this will be a godsend for me!
    Paul

    [SIGPIC][/SIGPIC]


    GAU - Gambling Afilliates Union


    A lie gets halfway around the world before the truth has a chance to get its pants on.

    Winston Churchill

    Please sign this petition if you live in the UK or are an ex-pat Do not let any more children die for no reason

  6. #5
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    Doolally is offline Private Member
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    Ditto what's been said already. A good idea and a worthwhile addition to the forums.

  7. #6
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    Any programme who finds a post about them in the new forum should consider themselves lucky to have any affiliate partners whatsoever.

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