Pinnacle tracking not working

[Sherlock]

I am checking from Macedonia now, maybe different geo will give different result and landing page.

I do not think the efbet tracking is right either. For the landing page there is like 4 cookies, all of them seems to be non-affiliate and their durations are nothing like one month or so.

After clicking on registration on the landing page more cookies load, but again none of them seems to be affiliate cookie.

But for 97% I am sure this does not track as well.

[Sherlock]

The tracking is still ****** up at Pinnacle. It cost me already 5 figures and counting.
IA tracking is ****** up, simply just the 1st cookie is set correctly and just somewhere.
- If the cookies are deleted, the new affiliate cookie is never set
- If the cookies are not deleted, the new cookie after revisit is not rewritten. So in the browser stays the old cookie with the old expiration date.

[Former Member 14]

My position is that a company can decide to change rules going forward - and I can choose whether to send players according to new rules - I accept that.

Agreed!

But that existing referrals should retain the contract conditions at the time of joining.

That's exactly how it should be.

I'm no legal eagle, but unless the contract conditions you signed (click wrap agreement) way back when you 1'st joined Pinnacle, contained a clause which allowed Pinnacle to change; modify or otherwise add/subtract additional clause(s), then your agreement on past players should stand. No if's, no but's. Anything else is just white-collar-theft.

[Sherlock]

Even if the clause is there, they can not write there anything they want. In theory.

In reality this world is cracked and courts do not work, unless you are a consumer (who is on the other hand complete shiterobot who has to give all his power to the system), who gets extra protection like that he can sue anybody in his own country. Even big online corporations try to avoid lawsuits even in obvious cases. Too many hidden costs (who knows how work things in Malta or Curacao?), obvious costs (lawyers), costs of opportunities (missed income because I am trying to get money from some crooks) and general uncertainties (will be the rogue program solvent once I win the case?).

[Former Member 14]

Even if the clause is there, they can not write there anything they want. In theory.

Yes, in theory, a contract must be fair to both parties. BUT, and here's the rub... Unless one has very deep pockets to drag this stuff thru the courts, then there's little to nothing an affiliate can do, other than, drop the program or accept the 'shafting'. Either way the program wins.

Edit: I'm sorry for those affiliates caught up in this "shafting", and I understand people need to vent, but discussing legalities isn't going to change a damn thing. Seems Pinnacle have made their decision, and that's that.

[Sherlock]

Yes in theory. In useless and nonexistent theory.
In reality I am bleeding everywhere and I will let it go. I have deep pockets enough to sue everybody, but as I wrote above, the real costs are way higher than lawyers. My free time or energy is much more valuable than to deal with crooks of any kind.

Example: Livesport owner is worth of almost 0.5B; he was not suing Bwin when they robbed him. He worked hard, switched to Bet365 never looking back, and that is why he made the hundreds of millions from affiliate marketing.

The problem now is that there is nowhere to go in gambling/online marketing. I believe the people who made money should go/go elsewhere. This is beating of a dead horse. Pinnacle just wrote me an email, that tracking is ok and that it is possible I promote players at restricted geos (what a bullshit, of course I do not do that).

I believe affiliate managers who survived at shitprograms are the most retarded people. Perfectly suitable for their job. The ones who understood it left.

Anyways the narrative "oh we are the poor guys, who can not afford the lawyers or something else" which I keep reading everywhere on the internet is false. Overall costs are prohibitive for everybody. The more money you have the more costly is your time and energy. The world is waiting for some new order. Hopefully it will be something with smart/Ricardian contracts and not some terror.

[Sherlock]

I wanted to inform you that we've made the necessary changes which should solve the issue with the cookies after 30 days. The changes will go into production this week (if I'm correct) so it should be fixed by the end of this week.

Thank you for notifying us about this!

I am not sure what happened, but they finally see the error. Thank god. My commissions however are zero for few months in row.

Nowadays I have to write 30+ emails to solve a problem. It is like trying to destroy a fortress with bare hands.

[Sherlock]

During this weekend they said they will fix the problem.
And what is amazing, the problem seems to be fixed, the tracking works from yesterday.

They will not however give me or us compensations for past months, where:
1) I missed players because of no-tracking
2) I fell under 0% commission because I was not able to deliver 5 players in 3 months

I am asking them what the problem was because I suspect all IA tracking issues might be the same bug.