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  1. #1
    freebetsfreetips is offline Private Member
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    Default Problems with Income Access

    Hi

    Is anyone having problems with Income Access stats, chiefly BetVictor Casino? We had a similar problem with AW (Betfred) previously, where stats just aren't showing. Players deposit, wager and although you can see the number of casino bets, no revenue generates.

    We struggled to get a sensible explanation from Betfred and I have a feeling it will be similar at Victor so just wondered if anyone was in the same boat?

    Cheers,
    Bob
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  3. #2
    jono78 is online now Private Member
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    Default

    Yes i have had problems with gala stats for two months. And every time i ask anyone to look into it i get asked for screenshots and then nothing happens. This month when i run a simple earnings report i have a negative revenue for the month yet my commission is positive.

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  5. #3
    freebetsfreetips is offline Private Member
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    Default

    Getting a coherent answer that is even close to believable and realistic is impossible.
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  7. #4
    jono78 is online now Private Member
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    Default

    Exactly. My problems with stats actually started when the terms and conditions changed a few months ago. I questioned why some ftd's as part of my hybrid deal was not triggering the cpa. The answer was because it was a duplicate account but don't worry because i'll still receive the commission for the player.

    So when i asked does that mean if one of my players re sign up through someone else's aff link i'll lose that player to which the answer was no they will still be my player. One of these statements must be wrong.

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  9. #5
    angrymob is offline Private Member
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    Default

    BetBright are also apparently having problems with IA and stats not updating

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  11. #6
    PromoteCasino is online now Private Member
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    Default

    IA = Shite
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  13. #7
    -Shay- is offline Public Member
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    Default

    Where do I begin...

    Coral --- DRASTIC decrease in conversions and earnings despite deposits being up and clicks being up. #smellsfishy

    Gala --- Activity seemingly stopped.

    United Commissions --- Often days in between updates of stats. Once they update, they appear to be within the realm of historical norms.

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  15. #8
    gratisbingo is offline Private Member
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    Default

    do you know if casinopartners365 is ok or are they still very strange ?

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  17. #9
    jono78 is online now Private Member
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    Default

    it's almost as if the income access software that wins so many awards maybe very easy to manipulate the stats which in turn could possibly make it very popular amongst voting operators.

    Sent from my SM-G935F using Tapatalk

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  19. #10
    Triple7 is offline Private Member
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    Default

    All awards in this business are bought. A brand, operator or program having an award, just says they've paid enough sponsor fee.

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  21. #11
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    Default

    I cringe when someone wants added then i see it IA...
    Allfreechips online casino guide offers online casino reviews from our members. Also our exclusive No Deposit casino bonuses are always up to date. See the latest slot machine reviews at Hotslot and exclusive no deposit casino bonuses as well with a good dose of daily online gambling news to learn about pokies

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  23. #12
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    Default

    Quote Originally Posted by freebetsfreetips View Post
    Is anyone having problems with Income Access stats,
    We have problem with Income Access representatives, who don't visit this forum. From my point of view this is very strange, why IA bought sponsorship in GPWA, if they staff don't visit this forum, and don't read what affiliates wrote here.

    If IA have are lot of money, and they buy sponsorship on GPWA becouse they don't know where they may spend company money, i think the best way is send money to charity...

    I created thread here, on IA forum 12 july 2016. More than 70 days ago.
    http://www.gpwa.org/forum/question-a...es-228180.html

    Nobody from IA do not read this thread. I think they have more important task, than get feedbacks from affiliates.

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  25. #13
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    Default

    Hi Everyone,

    Thank you for all your comments. As mentioned in previous threads relating to a similar topic, when encountering stats problems, we first recommend asking your affiliate manager at the given brand for support. If your query is unresolved and you need additional help, please do message me here on GPWA, or email me at allan @ incomeaccess.com.

    Delays in stats reporting could happen for a variety of reasons, and we can assure you that if these delays are in IA’s control, we do everything we can to expedite getting stats reported on the same day.

    For the current issues a few of you are reporting on this thread, I will reach out to you each individually to support getting those sorted.

    Moonlight – I missed the post regarding GoldenPark.es. I will look into this and come back to you.

    Thanks,

    Allan

  26. #14
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    Default

    Quote Originally Posted by Moonlight Cat View Post
    We have problem with Income Access representatives, who don't visit this forum. From my point of view this is very strange, why IA bought sponsorship in GPWA, if they staff don't visit this forum, and don't read what affiliates wrote here.

    If IA have are lot of money, and they buy sponsorship on GPWA becouse they don't know where they may spend company money, i think the best way is send money to charity...

    I created thread here, on IA forum 12 july 2016. More than 70 days ago.
    http://www.gpwa.org/forum/question-a...es-228180.html

    Nobody from IA do not read this thread. I think they have more important task, than get feedbacks from affiliates.
    Thank you very much Moonlight Cat for your statement.

    ---

    30. September 2016
    ___________: "
    Moonlight – I missed the post regarding GoldenPark.es. I will look into this and come back to you."

    Moonlight Cat: "
    I created thread here, on IA forum 12 july 2016. More than 70 days ago."

    Today is 9. October 2016.

    For the record: With this post I only said thank you to Moonlight Cat, because I think very highly from me, I quoted one sentence from an individual and wrote down the date from today.

    You know, karma has an eternal memory.

    Leopold



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    Default

    Hi Moonlight,

    I have added a reply to you thread here: http://www.gpwa.org/forum/question-a...es-228180.html

    Thanks
    Allan

  28. #16
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    Default

    Quote Originally Posted by Allan_IncomeAccess View Post
    Hi Moonlight,
    I have added a reply to you thread here: http://www.gpwa.org/forum/question-a...es-228180.html
    Thanks
    Allan
    Hello Allan, your reply is very quick. Thank you. Only 97 days have passed. Your reply is absolutely not satisfy me. I think as IA representative, you may do more, to solve this situation. Connect with aff.program for example.
    Last edited by Moonlight Cat; 15 October 2016 at 12:53 pm.

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