Sky Vegas confiscates player wins due to game malfunction

[grem]

Glad to see sky take their brand and reputation this seriously.

[iGamingWriter]

As far as i can see they're in the Baptism By Fire section and not rogued - http://www.casinomeister.com/forums/...kyvegas-2.html

Is there something i'm missing?

[grem]

so the player confiscation issues are sorted? I am confused.

[MrDeposit]

so the player confiscation issues are sorted? I am confused.

I doubt that. Maybe they paid a price to not be listed as rogue?

[Eddie G]

Even CasinoMeister has a price.

[Caruso]

"Even"?

[MrDeposit]

Even CasinoMeister has a price.

lol everyone has a price.

[iGamingWriter]

I doubt that. Maybe they paid a price to not be listed as rogue?

As far as i know none of the players involved every actually submitted a PAB, so CM would have no reason to rogue them. Without that everything else was pretty much unsubstantiated message board waffle.

[Louis - Income Access]

I have known Bryan for many years and I can confirm that he absolutely does NOT have "a price". Bryan has extremely high integrity and has many times refused offers of enhanced rev-share, since commission rate does not affect the way he ranks casinos. This industry would be better off if there were more affiliates like Casinomeister.

[lots0]

I've known Bryan for a very long time as well (over a decade)... and I could not disagree with Louis more.

[mojo]

I have known Bryan for many years and I can confirm that he absolutely does NOT have "a price". Bryan has extremely high integrity and has many times refused offers of enhanced rev-share, since commission rate does not affect the way he ranks casinos. This industry would be better off if there were more affiliates like Casinomeister.

Oh no. He is an affiliate like the rest of. Don't get me wrong. I admire what he has built. I adore CM.

However, he keeps shutting down threads of players that complain about 'accredated casinos'.

The industry would be better if there were more affilates like CM? Please expand on this Louis. What exactly could we improve on? I have gotten several players paid over the years and even helped to get a player paid that CM kicked out. A team ofus affiliates helped work on it. Poor guy didn't have a chance on CM because he was lumped in with fraudsters and banned. You can read it on GIA.

I feel that, though I respect cm, it is getting a little long in the tooth and has lost some focus.

[slotplayer]

I follow CM posts pretty often and I think they're pretty fair.

Personally, I'd go higher than CM, right up the corporate ladder using a complaint to AGCC as leverage.
Not sure how far I'd get but that's the route I'd take to start.

Back in August I had a buyer from dow chem refuse to return or pay for a 54 piece drop ship overshipment from my supplier. It was actually me who noticed the 2 extra FedX tracking links.

After 4 unreturned phone calls, I found listed on dow corporate they have an ethics board for employee's and vendors. Shot them a quick email, 2 days later she called to pay up.

Since I didn't sell her the extra 54 pieces I had no right to money I didn't earn so I had her call the vendor and pay them directly.

Always do the right thing and it will come back to you in truck loads.

[Louis - Income Access]

My positive experience with Bryan has been the following:

1) He adds new brands to his site and gives them a chance to prove themselves without launch fees or tenancy.

2) Brands that are successful with players receive more exposure on the site, based on his opinion of what brands create a good user experience. While some might argue with his perception of which brands are good, I can confirm as an operator that he does not accept tenancy or increased commission in exchange for increased exposure.

3) He focuses almost all of his efforts on creating more value for players, through the forum as well as through his in depth review system.

4) He takes the time to provide operators with quality feedback on how to improve their casino without asking anything in return.

I understand that people might not always be 100% satisfied with the way he chooses to manage the forum but as a member of this industry he makes huge efforts to meet operators half way and try to build win-win relationships and for that I respect him immensely.

[universal4]

And if you have something to say at his forum to his members, you say it THERE and not link to somewhere else to say it.


Rick
Universal4

[FictionNet]

I've been contacted by Sky today, asking to be listed. I've referred them to this thread and explained there can be no consideration of coverage until this issue is resolved.

[Dean_Leyland]

Some of the suggestions made across both CM and GPWA about this issue over the last few months have been nothing short of preposterous. Suggestions such as "inside jobs" at Sky, CM having a price to name but a few are what turns message boards such as this from a great place to share knowledge to outright gossip columns.

People were quick to listen to every word posted on CM when the issue was originally raised, now that players are actually experiencing the product for theirselves and leaving positive feedback, all of a sudden, CM has lost it's credibility.

To address the original problem, the issue was very short lived, impacted an incredibly small amount of players (I can count on one hand) and was dealt with directly with the players themselves. Both I and Sky felt that to come on message boards to discuss the details was not an appropriate thing to do. I can guarantee that 99% of accusations made were entirely false and unjust and did not wish to give them the time of day. I have worked in this industry for almost 10 years now and hopefully those who have direct experience of working with me will vouch for the fact that I care for my reputation in this industry and would not jeopardise it by openly lying.

I will not be posting again about this but I felt this thread was descending into chaos. Questioning CM because they have decided to listen to actual players' experiences, good or bad is not fair.

[FictionNet]

Thanks for posting, Dean - although I don't follow some of what you're saying. The last position as far as I'm aware is that the issue hasn't/hadn't been resolved with all players affected. Last I read, Sky asked CM to approve them again but wouldn't pay the affected players, so CM refused. I haven't been over to CM in the last week or so, so there could be more recent developments I'm not yet aware of.

[Dean_Leyland]

Thanks for posting, Dean - although I don't follow some of what you're saying. The last position as far as I'm aware is that the issue hasn't/hadn't been resolved with all players affected. Last I read, Sky asked CM to approve them again but wouldn't pay the affected players, so CM refused. I haven't been over to CM in the last week or so, so there could be more recent developments I'm not yet aware of.

I would say that this is a fantastic example of what I was alluding to. None of that is in the slightest bit true. We spoke once with CM as we had been asked by a number of our players why we aren't accredited. After one conversation CM agreed to put us in their baptism for the world to post their good and bad experiences of playing with Sky Vegas and here we are.

I guess it is just frustrating to read things such as CM having a price. Does that mean that all of the players posting on the CM thread have been paid by Sky too?

[FictionNet]

I would say that this is a fantastic example of what I was alluding to. None of that is in the slightest bit true. We spoke once with CM as we had been asked by a number of our players why we aren't accredited. After one conversation CM agreed to put us in their baptism for the world to post their good and bad experiences of playing with Sky Vegas and here we are.

I guess it is just frustrating to read things such as CM having a price. Does that mean that all of the players posting on the CM thread have been paid by Sky too?

So you're saying the issue has been 100% resolved to the satisfaction of all parties involved? That would be great news, of course.

ETA: Looking forward to hearing that no players are still affected and this it's all been wrapped up, and everyone paid, as Dean is indicating - despite there having been no update on this thread from Sky to confirm this before now. I assume there will also be an announcement as it's such big news?

[Dean_Leyland]

Again, I don't think it is right and proper to discuss the actual outcome of this at this time. Legally players are within their rights to contest any decisions for a number of years and so we cannot comment until this time has passed.