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Thread: stats delay

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    zalozite's Avatar
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    Default stats delay

    Hi i noticed some days ago that Statistics of bet365 affiliates delayed by hours.

    I know that they refresh it with new stats every day at 10:00 AP UK time, then time was average at 11:30 AM and now i see its after 3.00 PM, so now is 3:15 PM and stil no stats for yesterday.Do you know someone why its like this?

    Thanks

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    -Shay- is offline Public Member
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    * sigh * the same is the case for other programs. Surely, the software company is to blame - but really, who needs to know how much they made, right?

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    chl888 is offline Public Member
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    thesedays the statement dosent come out until 3pm uk time. even later

    i know the results come from different service providers , bet365 had better not promise something that cannt be fulfilled

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    it's true. A few years ago it used to be around 10.30 , then 11.30, since few months ago it's usually around 13.30 and the last few days it's never before 15:00

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    prymix is offline Public Member
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    Hi,

    Have you had a situation that after changing time stats these stats increased or lowered drastically? I have got this kind of situation now. Time of stats changed around 15th of March and after it stats are absulately crazy. Turnovers changed from 500-1000 euro into 20-100k daily!!! But the worst thing is that first time since 2010 I have got negative carryover. And is huge almost 20k now. Last ten days only one was +3.7k. rest is negative over around 1k-5k every day.
    Have you had some strange situation? Does time changing had any influence for your stats? I am affraid that some error could occur in the stats system...

    I add that long time stats have been appearing around 11.30 (polish time), later around 12.15, later after 14-15 and now around 16.00.

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    same here... big delay on the stats.. I'm receiving them at around 6pm! [Eastern European Time]
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    xecutable's Avatar
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    I saw noticed the delay about a month ago. Makes no difference to me as long as they update. I just accept that the new updating time is 3:00pm UK. I haven't seen any revenue drop, everything seems normal.
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    Payments are also delayed, Chat help is also delayed...
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    thebookiesoffers is offline Former Member
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    Quote Originally Posted by CONMEN View Post
    Payments are also delayed, Chat help is also delayed...
    monday was a bank holiday here, no one was working

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    Sergej_AGR is offline Private Member
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    The stats are completely not available atm. Its not possible to select a date

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    thebookiesoffers is offline Former Member
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    Quote Originally Posted by Sergej_AGR View Post
    The stats are completely not available atm. Its not possible to select a date
    although yesterdays haven't yet been added mine are working

  12. #12
    thebookiesoffers is offline Former Member
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    Quote Originally Posted by thebookiesoffers View Post
    although yesterdays haven't yet been added mine are working
    in fact they have now been updated

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    Sergej_AGR is offline Private Member
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    Thanks for your feedback. So I will also wait and hope they fix it. I never had this problem before, that there is really nothing available.


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    I have got it too... Let me know guys if many of us got the same problem or maybe just few of us

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    You can edit the numbers yourself: just write 01/08/2013 in the starting date (or whicherver day you want to start). You need the 0 in front.

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    Sergej_AGR is offline Private Member
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    Quote Originally Posted by lolTRICKEDu View Post
    You can edit the numbers yourself: just write 01/08/2013 in the starting date (or whicherver day you want to start). You need the 0 in front.
    Thanks. I tried this, but thatīs also not possible. The entered date always jumps back to todays date

  17. #17
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    Have you tried a different browser? Could it be a javascript or whatever they are using to display the stats?
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    Hi, the same problem to me too, try other browser, problem again, i dont know whats happened, but think maybe there is technical problem?
    I found this 2 days ago and i could not see whats happened with stats. hope this problem will be resolved soon.

  19. #19
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    Same problem.. tried both ie and chrome.

    Though i can check stats if i manually input the date as stated above here. I see that there are no new stats since 20.08 so they are probably fixing something

  20. #20
    Sergej_AGR is offline Private Member
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    I had contact with bet365. They know about this technical issue and they are already trying to resolve it. In urgent cases you can ask for stats directly at bet365 and they will send them over.

    @ xecutable
    Yes, as zalozite already said, the problem exists in every browser.

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    xecutable (22 August 2013)

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