Renee (30 May 2016)
I agree - especially in cases where, for example, you are posting and I'm responding in a specific thread. We have the "membership" of GPWA in addition to a common topic. In cases such as that, I would not think of it as spammy for you to shoot a private message attempting to open the door to doing business.
AE-Martyn (27 May 2016)
Exactly, but working through the member directory would be total sh!t and considered spammy/aggressive/cold calling.
-Shay- (27 May 2016), universal4 (27 May 2016)
That is a very responsible way to handle it. This gives the affiliate the choice and you have shown good will toward the affiliate by not divulging their information without permission, and it also shows you as responsible and helpful in helping both affiliates and your fellow managers make connections with others.
Also correct Martyn, anyone who decided to just start cold calling the member directory would certainly hear from the management.
Also managers are certainly encouraged to follow up with affiliates when they make posts such as looking for programs or properties serving certain geographic locations or those that have certain software, or games to embed in sites, odds feeds...all that.
It is always a good idea to mention where they saw they were interested in certain item etc....this would reduce someone complaining about a cold call approach...which rarely happens here but we have seen a few.
Rick
Universal4
I have to agree with what most said about replying to every affiliate managers recruitment email , especially those who seem to spam or hassle you with "did didn't reply!" or "did you get my last email" and so on. I generally do not reply to any program that I don't wish to promote, or I've read not so great things about them here on GPWA or I'm generally not looking / have time for new brands.
Anyway, I thought of this thread the other day, when I actually decided to reply to an email asking me to promote them, I asked asking what he was looking for and that we could have a chat to see... And you know what? he didn't bother replying back to me haha.![]()
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Triple7 (28 May 2016)
universal4 (30 May 2016)
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FruityJelena (29 May 2016)
And here it is again. Monday morning, heading to bed after really tough 18 hours work nonstop.
Spam-email from one Platinum sponsor here with 50% offer.
I replied: Ok, I was thinking about you actually. If it is 50% I will give it a try. Without promises of anything.
Their reply: That is great, see our offer here (note: 50% is the highest slab with other conditions ofc). Do you have any other websites?
My reply: Ok, I thought you are offering me 50%, I can read the normal commissions. I decided to stay away before, so I will continue waiting. Bye.
Then came their reply and you bet I will not reply. I will not even read it. Because I know what is there. And I have no nerves for that.
Am I the only one who does not think this is normal? I mean yes, this is approach of 90% of affiliate programs, so it is common. But it is far from normal nonabusive way of handling things. If you offer something - and it is the first offer on the top - the offer must be without smallprint. And all the other offers as well, but the first offer is even more special. If you just rearrange your normal offer as something special, it is f******* offending. This is the tactics of sales in supermarkets that are not sales at all. But honestly I am doing business here, I am not a retarded hag, who is buying expired ham at Tesco sale for a "great price".
So what is the conclusion here? The affiliate lost my business for much longer for sure (it is possible I would have signed up for standard offer soon, now I am pissed off). And I will always think they are idiots. Even if we do business some day, I will think they are idiots. Even if the affiliate program will be good, they have lost my respect. It is a sad way to live and deal. And it can be a tiebreaker when I decide about positions, even if I go with them in future. Is it really worth of it? I hate Mondays.
If you talk to God, you are praying; If God talks to you, you have schizophrenia.
-Shay- (30 May 2016), agsgroup (30 May 2016), FruityJelena (30 May 2016)
Doing everything possible to answer all emails on reasonable time, I wish this was the same from the AM side because it's not the situation when it comes to "difficult queries" as mentioned above by "RacingJim".
FruityJelena (30 May 2016)
Not nice to say you'll reply and even send an email confirmation about that, if you ever won't. Already mentioned that, this is just another proof..There was also the subject Cooperation to choose.
I hate it when a reply is promised and you won't get one. It's not ok to make promises you won't fulfill.
I also must say that many affiliate managers aren't even replying. If I see the list here, majority of them do not even reply anymore after we've replied their message.
FruityJelena (30 May 2016), ocreditor (31 May 2016), Sherlock (30 May 2016)
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FruityJelena (30 May 2016), Triple7 (30 May 2016)
I have no idea. Perhaps they expect people to immediately sign up at put them at the top spots? Or they're happy enough to show their boss they've spammed 1.000 affiliates this week and do not care about any replies? Or they're not confident enough (or even scared) about their own brand to pay a (very small) fee to have their online casino fair & balanced reviewed in our own style without talking nonsense?
They arrive organic at the website, send an e-mail and after that they not reply anymore. Perhaps I think too bad, but to me it seems that this brands also remain freeze when there's a problem.
.
It is not ok to make promises you will not fulfill. Because here are many soft and untold promises whch have to be fulfilled. There is 1000 ways how we can be even legally or almost legally screwed. So this is exactly what I expect from someone who breaks his first promise. I am extremely careful. And what the Am wants? My traffic. Can they get it this way? No.
And that we do not get replies when we reply to spams as well? It is just common. Much more in ad-industry, but the ad niche guys are going to affiliate, so it will be just worse. They know very well what they are looking for. They are looking for the biggest idiots ever. So when they get something like a counteroffer, they back up. It is not their goal to make a deal. They just scrape some database and send bulk spams as they are instructed and then they probably do not know how to react.
Many of them have no idea, how valuable cooperation can be, if some conditions are met. because they never saw such cooperation and their boos either did not see. Most of them, esp. in big corporations or the guys in whose linkedin you see 0 experience, just do not give a ****. They want only to get salary with minimum effort. What we want from them is too much work.
If you talk to God, you are praying; If God talks to you, you have schizophrenia.
agsgroup (31 May 2016), FruityJelena (31 May 2016)
I'm not saying it's the case here, but I have received emails from affiliates following up on an email they sent me, and after looking through my mail (I don't delete emails, just file them in a separate folder once I've replied to them), I never received their initial email.
We have greylisting on our mailboxes which means sometimes if they have to reboot the server etc some emails will get delayed and if the sending server pings with a new IP address every time they try to resend the email it will never come through to us. So at least in my case I know there are times when I don't even receive the email to reply to it.
__________________
Renee, Affiliate Program Manager
http://www.RewardsAffiliates.com
Affiliate Program for CasinoRewards.com
Best Affiliate Manager - CAP Awards 2008
Best Casino Affiliate Manager - CAP Awards 2009
Best Casino Affiliate Manager - iGB Affiliate Awards 2010
FruityJelena (31 May 2016), Miles_FTA (1 June 2016)
Yeah, that definitely can happen of course, and i'm sure it does more than I think.
But I mean when you start working with a program and it constantly happens, even on skype for example - you know when you get the general sense that no shits are given, and that just like Sherlock says, perhaps some want to do minimal effort for the salary, and I'm asking for too much.. Prompt communication from both sides is imperative for me
Last edited by agsgroup; 31 May 2016 at 1:52 am. Reason: spelling, haven't had my morning coffee
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Renee (31 May 2016)
Last edited by agsgroup; Today at 12:52 am. Reason: spelling, haven't had my morning coffee
Lol, that was cute!
Sorry about my off topic
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FruityJelena (31 May 2016)
__________________
Renee, Affiliate Program Manager
http://www.RewardsAffiliates.com
Affiliate Program for CasinoRewards.com
Best Affiliate Manager - CAP Awards 2008
Best Casino Affiliate Manager - CAP Awards 2009
Best Casino Affiliate Manager - iGB Affiliate Awards 2010
Back to this thread, after a recent trend that started happening to me, like a little curse
All of a sudden, I started receiving many LinkedIn messages or Skype requests, at least one-two a day. They are mostly offers from marketing/media agencies, traffic selling, CPC, CPA, CPL or CPM campaigns, anti-fraudsters and payment methods.
All of them are obviously generic mass messages. At first, I answered a couple of them, but then stopped. The people I answered to, turned out into a real nightmares, sending bunch of messages or trying to schedule a Skype call, like a pro hunters.
I understand how many of you feel getting default messages sent to numerous people at the same time. In one of them I even couldn't understand what is a person and his company actually doing. He must have composed that mass message for hours, trying to sound professional, that much that he became incomprehensible.
Just wanted to share my thoughts again and the main thing from my thoughts is that I really don't understand there are still people convinced that being pushy, uniform and too official is good things and can produce some results.
It doesn't mean I still don't understand why some affiliates don't reply if they promised it on their site or if you send them nice, kind email, written especially and particularly for them![]()