Bet365 decided not to pay since 09/2025

[zalozite]

Has no contact and thats why writing.

[zalozite]

Some figures was missing, can has an explanation from company, if possible. Thanks

[Sherlock]

A stupid advice. As much as I suffer with morons, whose final argument is that I am an ESL untermensch. So I will be the moron. Try to use a translator/AI, it is really not such a problem nowadays. People suffer to decode what you are trying to say. You wrote me some PMs, I did not answer. I did not answer, because I deal with people who write to me constantly in confused English or Spanish, which neither is my native language and it is kind of borderline rude to not put at least a minimal effort into writing. Especially when you want something.

I hope I am not too rude, I am just trying to explain, that if you use this kind of language in communication with affiliate programs, you have instantly -100 points.

[zalozite]

Sorry Sherlock, maybe too much emotion. Yes, you are right about communication. Edited.

[Sherlock]

I wonder whether this is really a mass action against all closed accounts or whether they picked up just some. IIRC there were a lot of people with closed accounts, but how many people in this thread got the notices? 5, 6 7?

[scorpion84]

I wonder whether this is really a mass action against all closed accounts or whether they picked up just some. IIRC there were a lot of people with closed accounts, but how many people in this thread got the notices? 5, 6 7?

It should rather be a mass account closure.

It’s unlikely that my 200–300 euros in commissions every month or two are such a problem to warrant a personal attitude.

To mitigate the negative effect, if I were running the company, I would do it in intervals…

[Sherlock]

Thanks for feedback. Email forward of your post sent me "200300 euros", which originally supported my hypothesis that they go after the bigger ones only. But no, looks like a mass closure. Thanks for feedback.

[scorpion84]

Thanks for feedback. Email forward of your post sent me "200300 euros", which originally supported my hypothesis that they go after the bigger ones only. But no, looks like a mass closure. Thanks for feedback.

Rather, you misunderstood me — I wouldn’t say my account is among the ‘biggest and strongest.’ It’s around 200–300 euros (not 20,000–30,000). It would be quite unfortunate if this were biased based on undisclosed criteria.

[Sherlock]

Yes, I understand now. I was thinking you wrote you are in 200K range. They go after everything that is moving. I am curious if they close account of someone from UK. I do have a feeling that no. Am I mistaken?

[Sherlock]

My August invoice was higher than average (not so surprising because EURO soccer started). So they are honest in their dishonesty.

[Sherlock]

Seems weird how bet365 affiliate program has the login problems. It is hard to believe that they do not care about it for months. Looks like an attack.

[tufty]

Looks like an attack.

An attack of incompetence. Logged in earlier today on 2nd attempt. Now not working.

[Mattbar]

An attack of incompetence. Logged in earlier today on 2nd attempt. Now not working.

Looks like it was down for everyone. Not just the aff site, I couldn't login to my personal bet365 account and there were lots of reports that on down detector that customers couldn't login. Seems to be fixed now

[Sherlock]

Everyone incl. bet365.com bettors?

[Mike999]

Guys, did you received the new t&c ?

[universal4]

Mike999 had posted about the new terms at https://www.gpwa.org/forum/bet365-pa...-c-271360.html

If someone wants to grab the section about the changes in the required number of active customers probably wouldn't hurt to put it in that other thread.

Rick
Universal4

[tufty]

The new terms of having to refer 15 FTDs in three months is designed to wipe out all the smaller affiliates still allowed to promote Bet365. So the culling of costly affiliates continues, beyond those who had been stopped from promoting them but were still being paid until recently.

[ss106]

So the accounts that were no longer allowed to promote them were shut down on October 1, without any prior notice. Only two people here on the forum received a notification — no one else did. They claim they sent it on July 24, but that’s not true. In other words, they closed us down without notifying us.
The accounts are still open but zero earnings starting from today

[tufty]

Mike999 had posted about the new terms at https://www.gpwa.org/forum/bet365-pa...-c-271360.html

If someone wants to grab the section about the changes in the required number of active customers probably wouldn't hurt to put it in that other thread.

Rick
Universal4

Ok, looking through the new terms, I think these are the relevant sections (6.23 should not be an issue for anyone who's promoted them for a while) but the other two sections will ultimately end the relationship with plenty of affiliates (incl. me):


3.7 Minimum Referral RequirementAll bet365 partners are required to refer a minimum of 15 Active Customers within a three month period of joining the programmeor otherwise specified by us. Should a partner not reach this requirement we reserve the right to close your partner account without any liability to you (including any accrued payment or remuneration). An Active Customer means a Customer who places stakes or plays with deposited funds on the relevant bet365 Website.

and also . . .

6.23 Referral Fee Payout RequestsYour bet365 partner account must have a minimum of 15 Active Customers before you will be eligible for a Referral Commission payment. Subject to clauses7 and 10, you are entitled to one payout per month, providing you have fulfilled the above Customer requirement at the end of the preceding month.

and also . . .

11. Dormant | Inactive accounts

At any time where three billing periods have passed and you have not referred a minimum of 15 Active Customers in that period (or as otherwise contractually agreed), your partner programme account will be deemed inactive (“Inactive Account”). A billing period shall mean one calendar month unless otherwise determined by us. We shall be entitled to (a) reduce your Referral Commission, (b) reduce any available balance in your Inactive Account and/or (c) close your Inactive Account in accordance with the process set forth (“Dormancy Process”). We reserve the right to update or make changes to the Dormancy Process at any time.We shall notify you that your partner programme account is an Inactive Account (“Inactive Account Notice”), and you will have three billing periods to reactivate your account. You can reactivate your Inactive Account by referring a minimum of 15 Customers (or as otherwise contractually agreed)in the three billing periods from receipt of the Inactive Account Notice.If you fail to reactivate your Inactive Account after three billing periods have elapsed from the date of our Inactive Account Notice, we reserve the right to apply a 50% reduction to your available Inactive Account balance.We will then send you a second Inactive Account Notice and you will have a further three billing periods to reactivate your Inactive Account by referring a minimum of 15 Customers (or as otherwise contractually agreed) in the three billing periods from receipt of the Inactive Account Notice.If you fail to reactivate your Inactive Account after six billing periods have elapsed from the date of our initial Inactive Account Notice, we are entitled (without further notice to you) to: (a) reduce the balance of your Inactive Account to nil (b) close your Inactive Account; and (c) de-tag all Customers associated with your Inactive Account (which is irreversible), and you shall not be entitled to receive any future Referral Commission. On closure of your Inactive Account, this Agreement and any related contract will be terminated.bet365 reserves the right in its sole discretion to exercise its rights under the Dormancy Policy in full or in part.

[iso2009]

Terminating probably 90-95% of accounts is the ultimate goal.