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20 June 2023, 2:18 am
#61
Nope, the stats are not up to date and yes, I already reached out to that email, which usually responds with generic answers just like you did here. I also messaged the account manager over Skype who confirmed that there was a problem and raised a ticket for that. That was two weeks ago and nothing has happened since then.
There have been stats issues on a regular basis since the day I joined BGA in 2020 and eventually you always get them fixed. However, saying that everything is okay when it is not is really frustrating.
Once the issues have been fixed, I will gladly update this topic with positive news.
Last edited by vamius; 20 June 2023 at 2:26 am.
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20 June 2023, 2:44 am
#62
We would appreciate if you could kindly reach out to us privately and provide us with further details so that we address this issue.
Thank you for your cooperation,
BGA Team
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20 June 2023, 3:48 am
#63
Sure, I can send a private message here as well.
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20 June 2023, 4:31 am
#64
Could you kindly provide us with your account username?
Looking forward for your reply.
Thank you,
BGA Team
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20 June 2023, 7:44 am
#65
Today, 10:01 am, I've sent you a private message with my username, email and all the other info.
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4 July 2023, 12:20 am
#66
The stats issue for May and June have been fixed now.
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